the challenge




MIRACLE, an acronym for Mental Illness Response Alternative Center for Law Enforcement, is a tailored system that directly addresses our nation’s current mental health crisis. The system enables first responders to not only better handle the immediate concerns of ensuring community safety when encountering a person with serious mental illness, but also focuses on long-term solutions to reduce the burden on jails, hospitals, transport, call centers and more.

Designed not to be a “one size fits all” system, MIRACLE’s services can be customized to meet each organization’s needs based on their current resources and capabilities.

Programs include:



MIRACLE was conceptualized by the National Tactical Officers Association (NTOA), the only organization to create a multi-faceted resource providing our nation’s communities with the blueprint, training, best practices and expert resources for implementing effective and compassionate tactics for first responders interacting with those struggling with mental illness during times of crisis.